Last updated: May 9, 2019
Thank you for visiting VA Smart Lab (“us”, “we”, or “our”) which operates the VA Smart Lab: Business Support Services website (hereinafter referred to as “Service”). “You”, “your” refers to you, as a user of our Service.
We take your privacy very seriously. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you. Examples of use may include but not limited to:
- provide and maintain the service
- notify you about changes to our Service
- provide customer care and support
- send you administrative, marketing, and promotional information
- deliver a targeted advertisement to you
- post testimonials
- request feedback
- protect our website
- enforce our terms, conditions, and policies
- respond to legal requests and prevent harm
- allow you to participate in interactive features in our Service if you choose to do so
- provide analytics or valuable information so that we can improve our Service
- monitor the usage of the Service
- detect, prevent and address technical issues
You can opt-out of our marketing or promotional emails at any time. If you ever have trouble unsubscribing, you can send an email at email@example.com to unsubscribe from future emails.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Email address
- Telephone number
- Social Media data
Some information – such as IP address and/or device characteristics – is collected automatically when you visit, use or navigate our Service. We collect information (“Log Data”) that your browser sends whenever you visit our Service.
This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as your computer’s Internet Protocol (“IP”) address, device and browser characteristics, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics, language preferences, operating system, referring URLs, country, location and other technical information.
This data is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.
Data collected from other sources
We may collect limited data from public databases, marketing partners, social media platforms and other outside sources. Information we receive from other sources may include but not limited to:
- social media profile information that you choose to make public
- marketing leads
- search results
Similar to other websites, our Service utilizes a standard technology called “cookies” and server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our own, as well as your IP address.
Some cookies ensure that certain parts of the website work properly.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
The Service reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Service reserves the right to use these pixels in compliance with the policies of the various social media sites.
The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Email Information and Policies
If you choose to correspond with us through email, we may retain the content of your email messages together with our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you sign up through any of our forms.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Data.
We will maintain the information you send via e-mail in accordance with applicable law.
All emails sent from our Service will clearly state who the e-mail is from and provide clear information on how to contact the sender. You can opt-out from receiving emails from us so that you receive no further e-mail communication from the Service.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18.
No one under age 18 may provide any information to or on our Service.
If you are under 18, do not use or provide any information on our Service or through any of its features/register on our website, make any purchases through our Service, use any of the interactive or public comment features of our Service or provide any information about yourself to us, including your name, address, telephone number, or any screen name or user name you may use.
If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us at firstname.lastname@example.org
If we discover that a child under 18 has provided us with Personal Information without verification of parental consent, we will delete such information from our servers immediately.
If you believe we might have any information from or about a child under 18, please contact us at email@example.com
Our Stance of Third-Party Websites
Our Service may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties.
We may employ third party companies and individuals to facilitate our Service, to provide the service on our behalf, to perform website-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Among another third party Service Provides, we may use Google Analytics to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic using the collected data. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page https://policies.google.com/privacy?hl=en
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure
While we strive to use commercially acceptable means to protect your Personal Information, transmission of your personal information is at your own risk. You should only access our Service from the secure environment.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk.
Some of the information you may enter on our Service may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
The Service may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For website security purposes and to ensure that this service remains available to all users, the Service may use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Transfer of Data
Your information including personal data may be transferred to (and maintained on) computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure of Data
We may disclose your Information where required to do so by law, governmental requests, judicial proceeding, court order or subpoena. We may disclose your Personal Information if such action is necessary to:
- comply with a legal obligation
- protect and defend the rights or property of the Service
- prevent or investigate possible wrongdoing in connection with the Service
- protect the personal safety of users of the Service or the public
- protect against a legal liability
We may disclose your Information where we believe it is necessary to investigate, prevent, or take action regarding
- potential violations of our policies
- suspected fraud
- situations involving potential threads of any person and illegal activities
- evidence in litigation in which we are involved
Other Terms of Data Processing
- Consent. We may process your data if you have given us specific consent to use your personal information in a specific purpose.
- Performance of a Contract. When we have entered into a contract with you, we may process your data to fulfill the terms of our contract.
- Legitimate Interests. We may process your data when it is reasonably necessary to achieve our business goals.
- Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
Controls for Do-Not-Track Features
Most web browsers, some mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
No uniform technology standard for recognizing and implementing DNT has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
Visitors’ GDPR Rights
If you are within the European Economic Area, you are entitled to certain information and have certain rights under the General Data Protection Regulation.
You have the right to request access to your data that the Service stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Service’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation. You can find their contact details here:
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
We will retain any information you choose to provide to us until the earlier of:
- you asking us to delete the information
- our decision to cease using our existing data providers
- the Service decides that the value in retaining the data is outweighed by the costs of retaining it
To make any of requests listed above, please contact us by email at firstname.lastname@example.org
Our GDPR Representative
If you are a resident in the European Economic Area, the “data controller” of your personal information is VA Smart Lab. VA Smart Lab has appointed Larysa Savochkina as its representative for handling General Data Protection Regulation issues. You can contact her directly regarding of your information by email at email@example.com